required for global telecommunications operator in their Bahrain office.
You will be responsible to decrease the number of chargebacks and fraud attempts, reviews customer transactions to detect potential fraud situations. Researches and analyzes moderately complex account activity using various resources and tools, including multiple online systems. Identifies potential fraudulent activity and takes appropriate action, contacts customers and/or vendors to verify legitimate transactions/information. May maintain fraudulent activity files/records/databases, reconcile and summarize fraud losses and produce routine management reports.
Experience:
Three years of experience in similar position
A minimum of two years' experience in mobile telecommunications sector
Preference will be given to candidates with experience in dealing with all facets of prepaid fraud
A Bachelor's degree in Finance, IT, or Business Administration is required
Strong understanding of data analysis, auditing and reconciliation methods and procedures required
Cellular-news - 10 months ago
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