Meet the business objectives initiated by the respective country CB business
Customer focus need-based selling
Deepen customer relationship and maximize penetration
Key Roles & Responsibilities
Achieve personal sales / cross-sell / retention target
Provide segment-focused and customer-focused needs-based solutions
Responsible for ETB customer relationship deepening through telephony activities; activities led by product / marketing campaign
Operational quality - Errors free customer application & documentation
Responsive and responsible selling
Practice appropriate sales and marketing skill
Conduct CDD, MLP & TCF diligently
Zero tolerance – Fraud, Mis-selling
Attend training, acquire knowledge and apply to job function
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
Carry out telephony activities on various initiatives / campaigns as directed by sales or product heads
Qualifications & Skills
Relevent experiance in selling & Customer Service.
University Degree.
Adequet Computer Skills.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Standard Chartered Bank - 9 months ago
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