Advanced Vacancy Search
Setup Email Alerts
Print this page
Email this page
ZAIN1668 - Fraud management specialist
Bahrain - Manama
Detect and Prevent Subscriber and network Fraud using the FMS and other data sources.
Conducting Fraud Investigations and estimating potential losses
Monitoring subscriber's usage fraud and updating profiles based on usage.
New Product Review and product assessment
Ensure compliance of the new Near Real Time Roaming Data Exchange(NRTRDE)
Ad hoc reviews and duties as may be required by the Team leader.
Conducting fraud investigations and estimating potential losses
Maintaining Fraud Management Systems and following processes that detect and pre-empt fraud
Monitoring usage fraud and updating profiles based on usage
Monitoring network fraud and conducting process audits
Follow up on reported issues identified by team members and supervisors to ensure proper correction of issues
Assist Department Head to review Fraud Policies, Processes and Procedures and in providing recommendations for improvement
Assist in improving the techniques for Fraud prevention and detection
Assist with the rollout of the fraud tools
Assist Department Head to produce required reports, both periodic and ad-hoc
Handling roaming fraud, including:
Generating real-time roaming alerts to operators
Responding to real-time roaming alerts from operators
Monitoring usage of high-value services against parameters
Combating all facets of prepaid fraud, including:
Voucher integrity verification, printing & distribution
Profiling & segmenting prepaid customers
Process audits and alignments
Zain - 11 months ago
Zain was launched in Uganda in 1995 and is part of Zain Group. We are Uganda's most innovative mobile phone operator, and we were first with...