- To ensure that all guests who stay at the hotel are completely satisfied and all interactions with them is handled in a very professional manner right up to the…
- Provide quality service to guests by ensuring prompt and courteous service following procedures and which exceeds the minimum standards.
- Carries out the treatments offered by the Health Club in accordance with the brand's treatment standards and protocols.
- To implement the preparation and presentation of all dishes according to set standards, customer satisfaction and high level of sales in line with company…
- Fully aware of ACCOR and Mercure programs.
- Suggests other Mercure or Accor hotels to customers if the hotel is full".
- To achieve own revenue goals.
- Manages the day-to-day operation of the Room Service including mise-en-place and service during all shifts.
- Responsible for the administrative tasks of the Room…
- Carries out routine maintenance and repairs to Guest room maintenance.
- Attends to electrical and ancillaries installations such as audio/video cables, computer…
- Responsible for overseeing food and beverage service on the floor.
- Serve food and beverage in friendly, courteous and efficient manner.
- Directs and manages overall operations of recreation and fitness department.
- Plans, coordinates and executes special events.
- Control, measure, clean, tighten and replace various electrical components (electrical contacts, terminals, discontactors, circuit breakers).
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