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Front Desk jobs in Bahrain International Airport

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    • Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
    • Being able to perform all Front Office duties like check-in and…
    • View all Wyndham Grand Manama jobs - Manama jobs
    • Salary Search: Front Desk Agent salaries
    • See popular questions & answers about Wyndham Grand Manama
    • Previous front desk/guest service experience preferred.
    • We're seeking a welcoming Front Desk Associate to manage guest check-in/out and be the first point of…
    • Minimum 2–3 years of experience in a receptionist, front-office, customer service, or administrative role.
    • Reports to:* General Manager / Office Manager.
    • The Front Office Supervisor, reporting directly to the Front Office Manager, is responsible for overseeing front desk operations during shifts, ensuring that…
    • Excellent, professional spoken and written english.
    • Experience working in a high end party atmosphere.
    • Comfortable with nightlife, working around alcohol and…
    • Manage daily office operations and provide administrative support to the Head Office team.
    • Maintain and organize files, records (both physical and digital).
    • To ensure smooth and efficient running of the hotel operation especially the front office department.
    • To assist in maintaining and / or develop agreed operating…
    • The ideal candidate has experience in front desk operations, customer service, and sales support.
    • Minimum 2 years of experience in a front office, customer…
    • Welcome and assist students, parents, and visitors in a friendly and professional manner.
    • Handle reception and day-to-day administrative tasks.
    • To follow the instructions and direction of management and supervisors.
    • Is trained to deliver an excellent standard of customer service and maintains that…
    • Supervise daily front desk operations, including check-in, check-out, room assignments, guest requests, and cashiering.
    • To follow the instructions and direction of management and supervisors.
    • Is trained to deliver an excellent standard of customer service and maintains that…
    • We are looking for experienced Rooms Division Manager or Front Office Manager with 5 to 7 years of prior experience in the hotel industry.

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Job Post Details

Front Desk Agent - job post

Wyndham Grand Manama
3.4 out of 5 stars
Manama

Job details

Job type

  • Full-time

Location

Manama

Full job description

The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk.

Main tasks

  • Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
  • Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.
  • Be familiar with all the Front Office software required for the Front Office Agent.
  • Ensure that all hotel standards are met when serving the guests and handling information.
  • Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
  • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
  • Review Front Office log and Trace File daily.
  • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Assist Front Desk and Guest Service Manager in performing coordinator duties.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Use proper etiquette at all times when communicating with guests and associates.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.

Required Skills

Soft skills

Effective Communication

Customer service

Customer Focus

Sales Skills

Telesales, Upselling Skills

Values

Integrity, Honesty, Trust, Accountability, Customer focus, Fun, Diversity, Innovation, Teamwork, Adaptability, Efficiency, Fairness, Performance, Respect, Friendly, Reliable, Enjoy, Care, Respect for customers, Respect for employees

Benefits

Staff accommodation, Learning & development programmes, Career development, Employee rate in all Wyndham hotels globally

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