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    • Support patients in accessing the appropriate hospital departments and services.
    • View all MAGIC SHINE CLEANING jobs - Manama jobs - Patient Services Coordinator jobs in Manama
    • Salary Search: Patient Services Specialist salaries
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Patient Services Specialist
Full-time

Job details

Pay information not provided
Full-time
Manama

Full job description

Job Overview:
We are looking for a friendly, professional, and responsible Patient Services Specialist to join our team and provide support to patients and visitors within a healthcare environment.

Qualifications & Requirements:

  • Minimum High School Certificate.
  • No previous experience required; fresh graduates are welcome to apply.
  • Good communication and interpersonal skills.
  • Professional and courteous manner when dealing with patients and visitors.
  • Ability to work effectively as part of a team.
  • Good command of English; Arabic is an advantage.
  • Ability to work in a hospital/healthcare environment and follow instructions and procedures.
  • Willingness to work in shifts, including weekends and public holidays when required.

Key Responsibilities:

  • Assist patients and visitors with general inquiries and directions.
  • Support patients in accessing the appropriate hospital departments and services.
  • Provide professional and courteous assistance to patients throughout their visit.
  • Coordinate with hospital staff and relevant departments when required.
  • Assist with patient flow and ensure smooth movement within designated areas.
  • Maintain professional conduct and confidentiality when dealing with patients.
  • Follow hospital policies, procedures, and safety requirements.
  • Report any patient concerns or operational issues to the appropriate supervisor.
  • Perform other duties related to patient services as assigned by the supervisor.

Required Skills:

  • Excellent communication and customer service skills.
  • Patient, polite, and compassionate approach.
  • Good interpersonal skills.
  • Ability to remain calm and professional under pressure.
  • Good teamwork and cooperation.
  • Responsible and punctual.
  • Good organizational skills.
  • Willingness to learn and adapt to a healthcare environment.

Pay: BD300.000 - BD350.000 per hour

Expected hours: 48.0 per week

Work Location: In person

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