Loss Prevention jobs

Operations Administrator (Full-Time)

Location: Bahrain
Job Type: Full-Time
Sponsorship Transfer: Required
Driving License: Valid Manual License (Required)

Job Description:

As an Operations Administrator, you will play a vital role in ensuring the smooth operation of our field teams and client relations. Your responsibilities will include team supervision, customer engagement, and vehicle maintenance coordination.

Key Responsibilities

1. Business Development & Key Accounts

• Identify, approach, and secure contracts with key accounts
• Build long-term partnerships and ensure account exclusivity
• Negotiate commercial terms and increase monthly collection volumes
• Handle client retention, complaints, and expansion opportunities
• Represent the company professionally in all external engagements

2. Operations & Field Management

• Oversee daily operations across all routes and drivers
• Ensure on-time collections and efficient route execution
• Track volumes vs targets vs historical performance
• Monitor loading, unloading, and field execution
• Ensure zero leakage, theft, or operational inefficiencies
• Manage real-time field communication and issue escalation

3. Driver & Team Management

• Manage drivers, storekeepers, and field teams
• Enforce discipline, attendance, and company policies
• Monitor performance, productivity, and behavior
• Supervise through reporting tools (logs, photos, WhatsApp groups, etc.)
• Ensure high standards of cleanliness, compliance, and accountability

4. Scheduling & Route Optimization

• Prepare and manage daily and weekly collection schedules
• Optimize routes based on:
• Historical data
• Collection volumes
• Warehouse capacity
• Control fuel usage and operational costs

5. Warehouse & Inventory Control

• Supervise warehouse and storage operations
• Maintain accurate inventory records (incoming, storage, dispatch)
• Monitor tanks and bulk storage levels
• Ensure zero stock loss, leakage, or manipulation

6. Quality Control

• Ensure all collected material meets company quality standards
• Inspect incoming materials and reject non-compliant loads
• Coordinate with management on supplier performance and penalties

7. KPI Monitoring & Reporting

• Track and report daily and monthly:
• Collection volumes
• Driver productivity
• Key account performance
• Inventory movement
• Missed pickups and delays
• Compare performance (daily, weekly, historical)
• Identify gaps and take immediate corrective actions

8. Fraud Monitoring & Control

• Monitor operations for irregularities or suspicious activity
• Ensure strict control systems to prevent loss or manipulation
• Flag and escalate issues immediately
• Support management in loss prevention and audits

9. Execution & Management Follow-Up

• Execute management instructions with urgency and precision

Follow up on:

• Hiring
• Logistics
• Procurement
• Ensure full task closure (execution, not just reporting)

Requirements

• Bachelor's degree in Business Administration, Project Management, Engineering, Logistics, Supply Chain Management, or a related field.
• Minimum 3–7 years of experience (in Bahrain) in project management, operations management, logistics, supply chain, FMCG, or related industries.
• Ability to work in a high-pressure, field-based role (up to 12 hours/day).
• Proven experience managing:
• Drivers and field teams
• Operations and routes
• Ability to work in a fast-paced and dynamic environment.
• Must be available 24/7 to respond to operational requirements, emergencies, and business-critical issues as needed.
• Fluent in Arabic, English, and Hindi/Urdu.
• Valid driving license in Bahrain.

Job Types: Full-time, Permanent

Work Location: In person