About American Express
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise –
Join #TeamAmex and let’s lead the way together. Our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Together, we’ll win as a team, striving to uphold our powerful backing promise to our customers and each other. And, we’ll do it in an environment where everyone is seen, heard and feels like they truly belong. A meaningful career, a unique journey Everyone’s personal and professional journey looks different. That’s why together we’ll create a journey that’s unique to you— one that uses your talents and strengths to make a meaningful impact. Whether you want to pursue a new job function or gain global experience, you’ll have a network of colleagues to help you plan your next move— and back you along the way. Find meaning in what you do every day. In order to achieve our vision of providing the world’s best customer experience every day, #TeamAmex is guided by our Blue Box Values: •We back our customers •We make it great •We do what’s right •We respect people •We embrace diversity •We stand for inclusion •We win as a team •We support our communities Find your place on #TeamAmex - https://www.americanexpress.com/en-us/careers/
Inclusion & Diversity
Diverse and inclusive teams, empowered voices Our differences are what shape the world, and we’re committed to ensuring everyone is seen, heard, and feels like they truly belong. That’s why we’re actively cultivating an inclusive and diverse workplace where every voice is valued, teamwork is rewarded, and different points of view are celebrated. We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best, for our colleagues, customers and the communities we serve. On #TeamAmex, we want you to be you. We remain committed to fighting against all forms of discrimination and to creating a welcoming, equitable and inclusive workplace and Company. This is supported by: • A department dedicated to Enterprise Inclusion, Diversity & Business Engagement • Mandatory inclusive leadership and unconscious bias trainings for all colleagues • A focus on hiring and developing underrepresented colleagues at all levels of the company • 100% pay equity across genders globally and races and ethnicities in the U.S. • American Express Ambition Project that focuses on empowering women throughout the company Building community within American Express through Colleague Networks Our Colleague Networks bring people together with shared backgrounds and interests. We have 15 Networks and over 100 chapters globally focusing on ethnicity, faith, gender, gender identity, generations, sexual orientation, disability, veteran status and more. A few of our Networks include: • Black Engagement Network • Hispanic Origin & Latin-American Network • PRIDE+ Network • Women’s Interest Network • Families at American Express Network • Virtual Working Engagement Network • Veterans Network
Benefits & Support
Support for the whole you at every stage of your career We back our colleagues with programs and benefits that support each stage of your career and life. This care is ongoing from the day you start, and fosters your mental, physical, emotional and financial well-being. And, as you progress in your career, you’ll be recognized for your contributions and teamwork– your impact will not go unnoticed. Prioritizing colleague health, safety and well-being We offer healthcare benefits that provide coverage for colleagues and their families*: • Medical, dental, vision, life insurance and disability benefits (U.S.) • Free access to global Healthy Living Wellness Centers • Free and confidential counseling services through our Healthy Minds program • 20 weeks of gender-neutral parental leave for eligible colleagues (U.S.) • Financial assistance for adoption, surrogacy and reproductive treatments (U.S.) • Backup childcare and eldercare *Vary by location Backing Our Communities Colleagues are encouraged to be active members of their communities and empowered to make a difference through our programs: • Serve2Gether: Engage in pro-bono volunteer work and receive micro-grants to organizations where you volunteer 25+ hours per year. • Give2Gether: Eligible charitable contributions are matched by up to $8,000 per year and we matched $5.6 million in colleague donations in 2019. • Green2Gether: Ongoing environmental sustainability initiatives and global Earth Month activities.
Leadership & Learning
Grow as a leader, learn every day We back our colleagues’ leadership potential and ability to shape their future. That’s why we invest in your growth and offer everyday learning experiences so you can be and deliver your best– for yourself and your team. No matter what role you have in the company, you can have the space and support you need to learn, grow and lead every day. Leadership and learning opportunities We are committed to the continuous professional and personal development of our colleagues. Our learning and development opportunities come in many forms, including programs and resources that support leadership development, career coaching, opportunities for pursuing formal education, mentoring and virtual and formal classroom instruction. The American Express Leadership Model Set the agenda. Bring others with you. Do it the right way. Our Leadership Behaviors guide us toward a common goal to deliver an exceptional customer experience every day. Whether you’re a tech engineer participating in our Growth Hack, a service professional doing hands-on training, or a marketer exploring trends on our Marketing & Insights Hub, everyday learning is abundant on #TeamAmex. We also offer a collection of curated content on key leadership topics available online at any time.
Discover a career as unique as you If you're ready to get real-world work experience and learn from a talented, diverse group of colleagues and leaders, then #TeamAmex is ready for you. Our programs give you an opportunity to work on meaningful projects that back our customers, while developing important skills that can make a difference as you progress in your career. Whether you’re looking for an undergraduate or graduate internship, or planning your career upon graduation, we have a range of opportunities across career areas. Student diversity programs in the U.S Our diversity programs are focused on attracting promising students from groups underrepresented in the financial industry, aligning with our commitment to cultivate an inclusive and diverse workplace. These programs focus on students who self-identify as Black/African American or Hispanic/Latinx: • American Express Discovery Program • Emerging Leaders Summit • Finance Sophomore Internship Program You can also find us at numerous events that expand our outreach to diverse student populations. Internship programs in the U.S. We offer three different programs: • Undergraduate Summer Internship: Provides students entering their final year of college the chance to have a tangible impact • MBA Summer Internship: Real-life experience that brings you closer to your dream job; build relationships with colleagues, leaders and industry professionals • Finance Sophomore Internship: Mentorship and hands-on training on core analytical tools; for students who self-identify as Black/African American or Hispanic/Latinx.