4.1 out of 5 stars.
Write a review

American Express Employee Reviews

Review this company
Job Title

Ratings by category

4.0Work-Life Balance

Search reviews

Sort by

Showing all 9,110 reviews

Fun place to work and grow

Indeed Featured review

The most useful review selected by Indeed
Excellent company to work with for any individual who wants to learn and grow with fantastic colleagues and a very healthy and fair workplace culture.
Was this review helpful?


Muy buen ambiente laboral.Excelente salario.Los directivos y supervisores son demasiados comunicativos y siempre abiertos a la retroalimentación.Cuando uno necesita apoyo, siempre hay solución :)
Was this review helpful?

Buen trabajo

Para crecer mucho networking y lo que eso conlleva, muchas veces abren posiciones pero ya saben a quien se la van a dar. No te llevas el trabajo a casa.
Was this review helpful?


Una gran empresa exeso de estrés pero vale la pena hay clientes especiales pero esta bien no pasa nada agarras experiencia te abre las puertas sin dudarlo
Was this review helpful?

Great WLB and opportunities

American express offers great wlb, if you want to learn you can get excellent opportunities for growth. Leaders are understanding, helpful and prefer internal growth. Although it can depend from process to process. Different business units have different environments. The only two con I can share is salary, it is on the lower end as compared to other big companies but in my opinion it can come at the expense of wlb as well, and monotonous work. Other big companies don't really care about wlb as they pay on the higher end but Amex encourages you to maintain your work life separate from your personal life.
Was this review helpful?

Rate your recent company

Share your experience to help others

Overall Really Good Job

If you like a competitive environment this is the job for you. Your success is solely up to you, if you are not a go getter don’t even apply you will quit. You have to be willing to constantly learn and do your job.
Was this review helpful?

good work life balance but poor pay

can get easy to get comfortable with the Job but reality is that it's poor pay and not in line with broader financial services sector - advice would be to always explore options for the betterment of your career.
Was this review helpful?

Société humaine

Bon équilibre vie professionnelle-personnelle.Les managers sont à l'écoute si notre demande suit la stratégie de l'entreprise.Avantages intéressants.
Was this review helpful?

Job security

Overall great place to work. Unfortunately not doing WFH options anymore. Working in operations was great, really felt like I was appreciated and I had influence on my work. I really don't have much more to say about it.




Hard to take time off.
Was this review helpful?

Great atmosphere

I worked as a Project-Risk Manager for AMEX’s Operational Excellence Issue Management Team. It was hard and complex work but my team support was amazing and the culture is great. As a contractor the money was decent but full time AMEX employees get great benefits and salaries
Was this review helpful?


Good place to work,liked it. Would do it again. Yeah it was nice and warm and friendly I loved going to work because I knew I was in a positive world
Was this review helpful?

good pay

good pay but very stressful. My management wasnt great. Good benefits also. Great monthly bonuses. Sometimes good, sometimes bad. Dont know what else
Was this review helpful?

Great company, but many stressful times

Working phones and customer is a difficult job, no matter what company it is. I did have lots of support from management and I loved my coworkers. 50/50 with customer interactions. Stressful calls for 7hrs with all kinds of situations where something has gone wrong with airlines or hotels. Travel industry is just full of surprises. I learned that travel is just not my thing. I would have stayed with Amex if I could have gotten off the phones, but it’s what I was hired for and they needed lots of staff on phones. Overall it’s a great company. My best friend still works there and she loves it


Benefits and pto are amazing


Stressful calls and meeting numbers
Was this review helpful?

Exceellent employer

A good deal of autonomy with supportive colleagues. Great team with plenty of opportunities for development. Good pay and great benefits. Good office.
Was this review helpful?

Truly great place to work

Truly miss working here. Phenomenal culture, great advancement for your career. You were a part of something bigger than yourself. new projects on a consistent basis
Was this review helpful?

Competitive Salary

Competitive Salary with monthly incentive. Amazing work culture. Very employee centric. Provides activities and trainings to improve and learn new skills.
Was this review helpful?

Lieu de travail agréable

Bonne entreprise avec un bon esprit d’équipe et une bonne ambiance sur le plateau avec des challenges (cadeaux à la clé). Possibilité d’évolution assez rapide si atteinte des objectifs
Was this review helpful?

Great company! Outstanding Benefits!

I really enjoy working for American Express, while there will always be positives and negatives, the benefits and the corporate culture are far and above other places I have spent my career
Was this review helpful?

I was misled from the beginning and it was the worst work experience of my life.

What is the best part of working at the company?There was a lot of employee engagement. What is the most stressful part about working at the company?Like with any call center, metrics are all that count.
Was this review helpful?

Good benefit and remuneration package

Great working environment with flexibility working in hybrid model. Free snacks and coffee. Friendly colleagues with foo leave and remuneration package.
Was this review helpful?

Dedicated Professionals

Fast paced environment, great people, opportunity for growth and development. A wide variety of departments and opportunity to travel in some positions. Excellent customer service training
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at American Express. Our community is ready to answer.Ask a Question

Overall rating

Based on 9,110 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Compensation/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
4.0 out of 5 stars for Culture
  • Companies
  • American Express
  • Employee Reviews