Citi
3.9 out of 5 stars.
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Citi Employee Reviews

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3.7Work-Life Balance

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Learning experience

Indeed Featured review

The most useful review selected by Indeed
Banking at the time was my ultimate goal. Citibank was the real foundation of the starting of my career. I learnt so much working at Citi and I have no regrets being there for 5 years. The issues I faced were the work timings and pressure at work along with lack of recognition and reward. I had decent leadership there to help me grow in my career and guide me along the way. After serving 5 years I knew it was time to move on to better opportunities. The prospects of advancement in my career were limited which also led me to seek better paying opportunities.

Pros

Learnt a lot

Cons

timings, stress due to work pressure, no reward
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Great place

Great place to work! Good benefits and flexibility! They take care of you. Excellent 401k and options for benefits. No complaints! Bonus is child care on campus
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Productive and fun place to work

My experience of two years with citigold was a great learning lesson for me. I learnt how MNC banks work and how Multi culture peopleWork together to achieve bigger goals. It was a great experience.

Pros

Good benefits and great brand
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Productive

Extreme work load, busy from the time you walk in to the time you walk out reading is pretty long, management it not bad, the pay is Great and biweekly
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It’s okay

Best thing about the job is the flexibility. The pay isn’t that Good. Good environment though. The calls are slow so we barely have ot . I wouldn’t ask anyone else to work here though.
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Work environment

Need to make referrals to bankers ( at least 2 per day) get compensation if you have more referralsPay is above minimum wage, opportunity to learn more
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Productive

Advance You're a strong communicator and express your thoughts and ideas clearly and respectfully.” “You communicate directions and expectations effectively.” “Your peers appreciate your willingness to listen to others.
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Good start for banking

it was a good place to work overall.I didnt have any banking experience and they g I personally ave me the opportunity to become a personal banker. believe that handled the pandemic situation the best they could and were overall very understanding and accommodating
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Good place to work

Good prospects and opportunities for progression. Would prefer more of a hybrid option. Can be long hours and stressful but good experience for future roles.
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All good

Fairly good in comparison with other competitors in the relevant field Compliance etiquettes are strictly followed,Company do take care of their employeesRest all good

Pros

Free Transport facility

Cons

Nothing much
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Stable and equally compensate employees

I was able to learn different personalities and dealing with irate clients and how to pacify them in a polite and calm manner.I ve learned to be patient as well

Pros

High pay

Cons

No weekend offs
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Great benefits

Great Training, Citi is very diverse and they have great benefits, The job is consistent. I worked in the call center in Jacksonville FL.It's metric based like most call centers.
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5 stars

What is the best part of working at the company?Worked 28 years.... had several great managers and awesome team matesWhat is the most stressful part about working at the company?Dealing with irate past due card members and performance ratingsWhat is the work environment and culture like at the company?Very professionalWhat is a typical day like for you at the company?Busy but stressful.... need to be able to handle all types of calls
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great place to learn and grow

Well organized, knowledgeable team and colleagues, very supportive management. Global view. Good place to work hard to learn the business and move up.
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Total extortion

They allowed or forced the employees to learn as much as possible with the only purpose to explote the employees without giving them the pay or the title according with their knowledge and hard work. To get a day off during bussines hours is almost imposible. Employees with kids on school age are not allowed time to be responsable parents. There is not family/job time balancing.

Pros

Experience and knowledge in banking

Cons

Management abuse of power
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Ambiente normal en un banco

Muy buen lugar dd trabajar y hacer carrera profesional solo que en latinoamérica no están acordé a la realidad de como se hacen los negocios corporativos.

Pros

Salario competitivo

Cons

Sistemas de información y seguridad muy protocolaria que entorpece la agilidad
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fast-paced environment.

Fast recruitment process. Panel interview. With good trainings but always overtime. Stressful but you learn a lot about the job and culture of the company.
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Good benefits and pay

Great benefits and pay which is why people tend to stay. The job itself will eventually run you into the ground. Call after call of angry customers. Little support and understanding from management. Goals they set are in unachievable.
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4 stars

What is the best part of working at the company?People are super nice. Job is very easy once you get the hang of it. What is the most stressful part about working at the company?The pay when I was there was less than what McDonalds paysWhat is the work environment and culture like at the company?Great work environment. I looked forward to going to work each day.What is a typical day like for you at the company?Answering phones and assisting customers
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Heavy call flow no time

Only thing is the phone calls back to back all the time. Reading the verbatim thee and the is two different ones and I got wrote up for simple mistake. But they will feed you and pay you good!
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Basic Call Center

Not a fantastic place to work as managers only care about productivity when trying to collect from those who clearly are struggling, great benefits though
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Overall rating

Based on 18,921 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Compensation/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture
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