Costa
3.4 out of 5 stars.
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Costa Employee Reviews

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3.3Work-Life Balance

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Good part time job

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The most useful review selected by Indeed
Very organised, very hygienic, fast paced, lots of training and good benefits in the way of discounts but its for minimum wage, its very strict and quite tiring

Pros

discounts

Cons

bad pay
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Changed massively after Coca Cola purchase

The company had a great culture or care to it's employee's when owned by Whitbred which sadly changed following the purchase by Coca Cola. Accountants took over asking more and more of field based team, often going above the job description.Very poor allocation of jobs, all now done centrally with little or no understanding of the local demographic.Very little face to face support and meetings due to geographical of team leaders which was a shame as I got a lot from 1-2-1 contact.Work life balance was good as could some days work to own schedule providing the jobs were completed. Shorter work day when in local area, longer when further away. Could take time owed back.Some days wish still worked there but then remember the changes brought in by Coca Cola and remember why I left.Company car benefits very low. Field work a lonely place.

Pros

Flexible working

Cons

Came to expect more and more each week
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I love working here

Working at Moto Costa is actually very rewarding. Large company, amazing benefits. 60% off at Costa and Burger King. 50% off at KFC! Management is really supportive of hours available. And other commitments.I've had a lot of support and help around my job and it's always a bonus.

Pros

Great team and support

Cons

None really
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Brilliant place to work

I worked from age 16-21 and grew in confidence and got promoted to barista maestro, then to assistant manager. Great place to work and I miss working there

Pros

Friendly staff, great discounts and advantages

Cons

Some rude customers
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Ok place

Need more training for employees. Management should be around more often. Pay was decent and some wiggle room for advancement. Take experience and apply to another place you like
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Not a good place to work

The training is poor, always short staffed and managers and line managers are not supportive. Everything is about sales and targets which when you are not trained properly, creates a poor working environment. Staff lack motivation.HR procedures are poor and not followed correctly and wages are never correct, especially furlough pay!

Pros

One free hot drink on shift

Cons

Long hours with1/2 break
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Waste of time

Don’t waste your time your treated like robots no care for staff ,very unprofessional this is the Bedworth store so can’t speak for the rest . The overturn of staff is very high because treated so badly they leave .

Pros

None

Cons

Free drinks on shift
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A running trend

Regardless of which site you work at the issues are all the same, due to higher management incompetence, everything that goes wrong is pushed down to the lowest levels fault. Favouritism is rife and more often than not the lazy, malicious and 'watch your back' members of staff are promoted but are incapable of handling the position.

Pros

free coffee on shift

Cons

Extremely poor management, Extra lazy staff get promotions
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I love Costa

I love the environment, staff, customers, everything! The training is really good and they work hard to make you feel a part of the team which I love.

Pros

Friendly, fun, fast-paced, rewarding

Cons

Can be very fast-paced, extreme multitasking
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Very good

Very good company to work with and they do whatever it takes to help their workers.I dont regret for working with it. 100% i would recommend costa to any other person.

Pros

Very skilled by costa

Cons

Very good
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Eficaz

Persona eficas y tolerante. Dispuesto a esforzarme en el trabajo que me deleguen
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Housekeeping

you learn a lot from being a seafarers you know how to talk and handle with your passengers needs.also i enjoyed the places that we go to.as long as you love your job there’s no hard job that you enjoyed
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Stressful & no worklife balance

The workplace culture is work, work, work, work. Lunchbreaks were frowned upon. The office in Dunstable is a nightmare to get to and also nightmare for parking.
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Ambiente open-minded

Azienda crocieristica italiana con opportunità di lavoro
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Great people

They are wonderful , great people to work for . They work with your schedule help you and always a positive group of people to work around . I loved working here but I am getting older an need a better job
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Not the best

Fun to work for but not very supportive and don’t care about the smaller people. Wouldn’t particularly recommend as it doesn’t feel secure to me at all
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Costa

Currently working in Costa at the moment and its a very laid back job especially that I know what is expected from me as a Supervisor. Work ethic is what keeps me going. I enjoy dealing with my team and customers on a day to day basis. Everyone is kind and respectful
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Bad

Very poor management, bad employees , horrible attitudes toward employees, low pay , rude customers , lazy employees and so on and so on and so on n so on
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Productive and happy workplace.

At Costa Newry, the management are amazing and supportive. They're always there to support the staff in any way needed, it's a happy and positive atmosphere.
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All right

I’m glad to work in costa, supervisions are nice to backpackers.and we had friendly work environment, but I want a work which work more hours one week .
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Terrible

Workers get drunk in the back Make fun of people with difficulties, the management don’t care/let this all occur Staff run around outside of the workplace during working hours like monkeys and leave other staff to take care of their jobs
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Overall rating

3.4

Based on 94 reviews
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Ratings by category

3.3Work/Life Balance
3.0Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.4Culture
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