Typical day at work is challenging.
Learned to manage & lead my team members coming from multi cultural backgrounds, manage & provide solutions to daily problems, handle different types of customer concerns & provide a solution satisfying the customers.
Management is very open to our ideas & allows the operational managers to execute & implement their ideas.
Workplace culture is very transparent & open.
The hardest part of the job is explain to the top management regarding the customer complaints.
The most enjoyable part of the job is:-
The appreciation received from a customer whose problems has been resolved.
The appreciation received from the management after a quarterly review.
Freedom to implement our plans.