Great way to help people with Bank of America problems
Customer Service Representative (Current Employee) – Montgomery, AL – December 3, 2018
Corporation is an awesome, global customer contact / support organization that believes in "Helping people one caring interaction at a time". (They call it "Business Process Outsourcing".) Go to www.sykes.com to view what they do as a corporation. Love the corporation and highly recommend them.
At my site, we supported Bank of America checking, savings, and online / mobile banking customers. As a highly regulated industry, working with changing Federal regulations, change was frequent. While there is emphasis on average call time, the primary emphasis is the quality of information / service given.
insurance & some discounts available, though insurance not free
After the $0.25 / hour raise at 6 months, you're stuck at my site.