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Role Summary:

To provide administrative support to the Sales Department by processing quotations and sales orders, coordinating procurement and logistics activities, and ensuring timely delivery of products while maintaining excellent customer service.

Key Responsibilities:

• Prepare customer quotations and process sales orders in the ERP system.
• Issue purchase orders and coordinate with suppliers to ensure timely supply of materials.
• Liaise with customers regarding order status, deliveries, and product availability.
• Coordinate with Warehouse, Logistics, and Finance to ensure efficient order fulfilment.
• Maintain accurate sales, purchasing, and customer records.
• Assist with tenders, contracts, and sales documentation.
• Monitor inventory levels and report stock issues.
• Coordinate imports, customs clearance, and deliveries with suppliers and freight providers.
• Verify invoices and supporting documents before processing.
• Prepare sales and logistics reports as required.
• Maintain confidentiality and comply with Company policies and quality procedures.
• Perform other duties as assigned by Management.

Qualifications, Skills and Experience:

• Strong organisational and communication skills.
• Knowledge of sales administration, procurement, logistics, and inventory control.
• Proficient in ERP systems and Microsoft Office.
• Ability to prioritise tasks and maintain accuracy.
• Comply with all Company Health & Safety policies and procedures.
• Report hazards, incidents, and unsafe conditions promptly.
• Participate in HSE training and promote safe working practices.